Privacy Policy

1. Information We Collect

We may collect the following types of information when you visit our website or interact with our services.

Personal Information

You may voluntarily provide information such as:

• Full Name
• Company Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Country and City
• Payment Information (processed securely by third-party payment providers)
• Purchase History
• Product Inquiries

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP Address
• Browser Type
• Operating System
• Device Information
• Website Usage Statistics
• Pages Visited
• Date and Time of Visit
• Referral Source

This information helps us improve website performance and enhance your user experience.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Respond to customer inquiries
• Provide quotations
• Arrange worldwide shipping
• Improve our products and services
• Send order updates
• Process payments securely
• Prevent fraud
• Improve website security
• Comply with legal obligations
• Send promotional emails (only where permitted or with your consent)

3. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Remember your preferences
• Analyze website traffic
• Improve website performance
• Personalize your shopping experience
• Enhance security

You may disable cookies in your browser settings; however, some features of the website may not function properly.

4. Payment Security

We do not store your credit card or debit card information on our servers.

Payments are processed securely through trusted third-party payment providers using industry-standard encryption technologies.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information only with trusted service providers when necessary, including:

• Shipping and logistics companies
• Payment processors
• Website hosting providers
• Customer support services
• Legal authorities when required by law

These partners are required to protect your information and use it only for the services they provide.

6. International Shipping

As we supply used welding machines to customers worldwide, your information may be shared with shipping providers, customs authorities, freight companies, and logistics partners solely for the purpose of processing and delivering your order.

7. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While no method of transmission or storage is completely secure, we strive to use commercially accepted safeguards to protect your data.

8. Data Retention

We retain your personal information only for as long as necessary to:

• Process your orders
• Provide customer support
• Meet legal and tax obligations
• Resolve disputes
• Maintain business records

When your information is no longer required, it will be securely deleted or anonymized where appropriate.

9. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your personal data
• Restrict certain processing activities
• Object to marketing communications
• Withdraw consent where applicable
• Request a copy of your personal data

To exercise these rights, please contact us using the details provided on our Contact Us page.

10. Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies before providing any personal information.

11. Email Communications

If you subscribe to our newsletter or request updates, we may send you information about:

• New arrivals
• Used welding machine inventory
• Promotions and special offers
• Industry news
• Product updates

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.

12. Children's Privacy

Our website and services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal information from children. If we become aware that a child has provided personal data, we will take reasonable steps to delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through our Contact Us page. Our team is available to assist with privacy-related inquiries, requests, or concerns.